Courting the Customer: The Relationship Between the Business and The Customer During Crisis
Greater Franklin County Chamber of Commerce member, Tom Birch, president of Lakes Media, invites fellow Chamber members to join-in to a free 30-minute Zoom webinar presented by sales consulting firm, Advantage Systems. The fast-paced, informative webinar will be presented by Advantage Systems vice-president and COO Michael Pallini, author of the book “Courting the Customer”.
“Courting the Customer: The Relationship Between the Business and The Customer During Crisis” is a valuable resource to help local businesses during times of crisis, such as dealing with the COVID-19 pandemic. Pallini applies the principles from his book in walking owners and decision-makers through the phases of crisis, and how to overcome the challenges in order to survive.
The webinar will take place at 10 a.m. on Wednesday, May 27.
To join the webinar, participants must register in advance at: https://zoom.us/meeting/register/tJMudO-urjgtGtLkDSJKR5mSIfYV3w5GxTai.
After registering, participants will receive a confirmation email containing information about joining the meeting.